What our patients say
A selection of feedback from people we’ve cared for before, during and after their procedure — part of the reviews we’ve had independently audited every month since 2015.
“A massive thank you and gratitude for your sterling support throughout the procedure. Very much obliged. (Dr Mohammed Jawad)”
“Thank you to Dr Hodges for being so kind and extremely helpful.”
“Excellent services and communication, which put me at ease prior to the surgery. (Dr Mohammed Jawad)”
“I would like to say thank you for looking after me as I am not an easy patient … you were great. (Dr Kai Rabenstein)”
“Thank you, Kai, for making it such an easy and comfortable experience. I am so pleased that I did not even have to experience the administration of the local anaesthetic. Vielen Dank noch mal.”
“Dr Botha was divine. So kind both before the surgery and during. He made it a good experience and I would only ever use him if possible. (Dr Will Botha)”
“Excellent care all round, looking forward to my next procedure! Thank you very much! (Dr Stef Oosthuysen)”
“Just to say a huge “thank you” for your calm reassurance and helpful explanation of sedation prior to surgery…and of course for ensuring it went well throughout the procedure. (Dr Will Botha)”
“…not only your professionalism yesterday, but also for your kindness and for making the whole experience so relaxing and bizarrely quite pleasant. I felt totally reassured throughout the whole procedure. (Dr Max Hodges)”
“…for all the information, the laughs, putting me at ease and absolutely brilliant expertise of administering the treatment. I am truly amazed. Thank you so very much. (Dr Gideon Bosch)”
“…are amazing and I am most thankful for your professional care and excellent team work. You helped me and gave me confidence; making the whole procedure relaxed and without anxiety or pain. (Dr Will Botha)”
“Thank you very much for all your support – reassurance before and during my procedure. Thank you also for covering me with a blanket. (Dr Andre von Backstrom)”
“Thank you very much for your care and professionalism. All my questions were answered. You made the procedure a lot better for me and made me calmer. You were fantastic. Thank you once again. (Dr Ingrid Bosch)”
“I’ve had Andre Du Plessis sedate me on a number of occasions for a number of years now. Suffice to say I couldn’t go to the dentist for any treatment without him. He is amazing — his technique, his bedside manner and his genuine care. Thanks Andre. You’re amazing.”
“I would just like to thank Dr Bosch again for his excellent care during my oral surgery. It made all the difference to a long and potentially uncomfortable experience. I am most grateful for his expertise. (Dr Gideon Bosch)”
“Dr Ashraf was brilliant in every possible way.”
“Thank you for the treatment Dr du Plessis. I could avoid any fears during surgery. It was fantastic — I only remember Dr Pittack asking me to open my mouth a few times. It seemed like the last few minutes to me, otherwise from very early on I suddenly had no awareness. I thought it would affect me gradually.”
“I appreciated being able to talk to him on the phone the week before the surgery. On the day he explained everything very clearly and I had complete confidence in Dr Bosch.”
“Thank you for yesterday. You made the whole process as easy as possible. I felt like I had been asleep for about 30 minutes, not 3 hours. Thank you again for being so helpful, Dr Ingrid!”
“Dr Bosch was the ultimate professional whose genuinely kind and caring manner curbed my anxiety and put me more at ease in advance of the procedure. The sedation he performed was effortless to him and painless to me, and I’d request his services personally again and highly recommend him to any other anxious patient. (Dr Gideon Bosch)”
“It was my first time undergoing surgery and the first time I’d even heard of conscious sedation. Dr von Backstrom did an excellent job explaining everything and I felt I was in professional hands. Didn’t feel a thing. Thanks again!”
“Dr Ashraf is absolutely brilliant! This is the second time he’s treated me and I can’t praise him highly enough. He’s professional, approachable, knowledgeable and empathic. My sedation was exactly right and I’d recommend him.”
“The experience was a very comfortable and stress-free one — thank you Dr Ingrid for your reassurance and light-hearted banter.”
“Pre-sedation I was made to feel at ease and comfortable. Post-sedation I don’t remember anything, which is great, and I did not feel any ill effects of the procedure. Dr von Backstrom was welcoming and professional. Thank you.”
“I would just like to thank you, Dr Ashraf — it was a far smoother procedure than I could ever have imagined prior to the event. I have absolutely no recall of anything, which is perfect from my perspective. Thank you for a very positive experience.”
“Thank you for taking good care of me. Chatting to you beforehand was also great, as we built a rapport ahead of my treatment. Thank you!”
“Thank you for taking good care of me. Chatting to you beforehand was also great, as we built a rapport ahead of my treatment. Thank you!”
“Dr Du Plessis was absolutely wonderful — reassuring, kind and professional throughout. I suffer from anxiety and had put off this surgery for six years, but through conversation with Dr Du Plessis I was completely reassured. A true gentleman and professional. A massive thank you, excellent company from start to finish.”
“I would like to thank Dr Urovi for his support and help. He explained everything fully, I was in no pain throughout the treatment, and afterwards I went home and slept for a long time. I would recommend your services to anyone.”
“I just wanted to thank you — I was very nervous and you did such a fantastic job making me feel at ease. Thank you, Dr Urovi.”
“I have had a lot of invasive dental surgery over the years, but this was the best — I seemed totally unaware of everything and the time went by so fast, it didn’t feel like almost 2 hours. I also felt very confident with Dr Urovi.”
“Thank you for your excellent care before, during and after. I always ask for Dr Ingrid Bosch, because she is caring and personable. I have had quite a few sedations by other doctors, and often found them not interested in me as a person but just as another operation.”
“Many thanks — this was the best experience of sedation so far. I woke up feeling rested and relaxed and positive, and have not needed painkillers. I appreciated your reassurance. Best wishes.”
“The care I received was excellent. I was very nervous about having the operation under conscious sedation, however I had such a smooth and caring experience I would highly recommend it to anyone undergoing a similar procedure. I felt confident I was under the best care from start to finish. Thank you!”
“Everything from start to finish was performed professionally to an immaculate level. The level of care from the team was very comforting.”
“I will only provide a review if it’s exceptional. And Sedation Solutions were. Absolutely brilliant care for my very nervous 16 yr old daughter who has, since she was little, been jumpy around needles and dentists (though our family dentist is the best!). It was worth adding this treatment to manage the removal of 4 wisdom teeth. Great care, very professional, clearly explained, good documents and a follow up too. Thank you Dr Andre.”
“Dr Botha was my anaesthetist for my conscious sedation when I had 4 teeth extracted and two implant screws inserting. He has a very calm manner and listens carefully to what you say. He is very gentle and reassuring, which really helps when you have dental anxiety. Don’t hesitate to use his services — it’s worth every penny and you won’t regret the decision. Thanks Dr Botha.”
“Thank you so much, Dr du Plessis, for your kindness from start to finish yesterday. The way you explained everything beforehand and took the time to reassure me made such a difference — you helped calm my nerves in a moment when I really needed it. I only remember the briefest glimpse of the procedure, exactly as I’d hoped, and everything went so smoothly. Your thoughtful follow up afterwards meant more than you know. You are truly outstanding, and I feel genuinely blessed to have been in such capable, caring hands.”
“I was very happy with the sedation at my dentist which allowed him to carry out the necessary procedures that I would not have tolerated without sedation. The anaesthetist, Dr Bosch, was highly professional and very caring. Would definitely use their services again.”
“Thank you Team Sedation Solutions. You looked after my son from start to finish and gave us such excellent communication and service. Everyone we dealt with was professional, friendly and helpful. This was our first experience and has made us all much more comfortable with this type of treatment.”
“Dr Carmen Foster was my sedation doctor for some dental procedures. It all went so well, beyond my expectations. Carmen is an exceptional doctor and treated me with the highest level of care and kindness. Everything was fully explained and I felt totally and completely relaxed and at ease. The cannula was inserted quickly and painlessly. I can’t thank Carmen enough for all her exceptional treatment, care and kindness. It was a truly painless and straightforward experience from start to finish. Thank you so very much, Carmen, for taking such fabulous care of me from start to finish.”
“I have a phobia of dentists and so being sedated for dental work is essential for me. My dental practice uses Sedation Solutions and I have been sedated by them three times now. Their service is excellent, right through from the pre-op information and the do’s and don’ts — the doctors I’ve had have excellent interpersonal skills, which, given my phobia, is a real god-send — and the aftercare is also top notch. I genuinely can’t recommend Sedation Solutions highly enough.”
“I had sedation for the first time during a cosmetic facial procedure. I was so impressed. It was just like having a general anaesthetic but without the side effects and often long recovery. I was completely unaware throughout the procedure and only felt a little drowsy immediately after.”
“I have a longstanding dental phobia, and the thought of treatment fills me with overwhelming anxiety. Sedation Solutions enabled me to successfully complete my treatment. Dr Ashraf’s care was totally patient-centred and he treated me with reassuring kindness. I would recommend this service to anyone who avoids the dentist through fear.”
“Dr Malik was kind, informative and immediately put me at ease. He explained everything clearly and made the experience much less daunting. Thank you for your excellent care.”
“Dr Andre du Plessis was amazing. My mother is an 85 year old with a complicated medical history. I had a few calls with Dr du Plessis, who was extremely patient. On the day all went well — a true professional. The care received on the day was exceptional. Happier than words can express. Thank you!”
“I needed to have a broken tooth surgically removed and I was recommended the procedure be done under sedation. I was given a clear briefing before the procedure and given the opportunity to ask any questions to alleviate any fears or concerns, or merely satisfy any curiosities. The procedure itself went swimmingly — I can’t remember the procedure, to be honest. The aftercare was superb: clear written instructions on what to do post procedure, and a follow up call to see how you are doing. I highly recommend Sedation Solutions for any sedation needs; I would be very happy to use them again.”
“I always use the services of Sedation Solutions whenever I have major dental procedures (and not-so-major ones — I’m a coward!) The doctor I usually have is Andre von Backstrom, who I can’t fault — he’s brilliant!”
“I cannot recommend Sedation Solutions highly enough. Sedation was provided by Doctor Urovi at Warwick Lodge Dental and Implant Centre. His calm and professional attitude made my experience of having teeth removed and implants fitted totally painless. Without hesitation, I recommend the service they provide to anyone having a similar procedure.”
“My experience was positive. I am a nervous person and the team reassured me by talking me through the process step by step, which included how they would monitor me throughout my procedure and what possible outcomes I could expect once my procedure was over. I felt no pain throughout the process and feel my sedation level was on point. It was an individually tailored experience which met my needs. I would recommend it, and suggest you ask all the questions you have. For me it was not so many questions, as I was given a detailed overview beforehand — it was more the reassurance that they were going to keep me safe, and here I am to share my experience.”
“Excellent experience using Sedation Solutions. Will Botha, who looked after me, was absolutely excellent from the initial phone conversation to having the sedation. Kept me very calm with his lovely manner as I am an extremely anxious dental patient! From administering sedation to waking up I don’t remember a thing, which is wonderful! Would HIGHLY recommend this company — they really are outstanding. Thank you for everything!”
“As a very nervous patient I chose conscious sedation and I am so relieved and happy I did. Dr Ashraf was utterly fantastic and calmed me so much. I felt extremely comfortable at all times. It was a very pleasant experience and one I’d not hesitate to do again if the need arose. Thank you very much.”
“Life changing experience! I wish I had known about this type of sedation sooner in my life, it would have saved me a lot of nerves. I felt safe and comfortable at all times, no negative moments during the procedure. One is in a deeply relaxed, sleepy state and has barely any recollection of the procedure. Also, the procedure time seems to be very short. Very grateful to Dr Botha for being so kind, patient and highly professional throughout. I would do it again for any major dental work without hesitation.”
“Fantastic bedside manner. I had 3.5 hours of treatment. Dr von Backstrom was excellent. Put me at my ease, explained what would be happening throughout the long procedure and I can honestly say I was so relaxed. A very pleasant experience. I would highly recommend Sedation Solutions to anyone who suffers with fear and anxiety about having any procedures done at the dentist.”
“Dr Jawad was great. This is the very best conscious sedation I have had for my complex dental procedures. Highly recommended.”
“Dr Malik was really good. I felt really comfortable from the start. He has a great dental chairside manner that was humorous but still professional. I would highly recommend him. Without his services I wouldn’t have been able to go through with the procedure.”
“Dr Bosch showed me great care when having a dental procedure. He stayed calm throughout the initial set up and made me feel very at ease. I had plenty of information given to me before the appointment and was able to contact them should I have had any questions. I would recommend this for anyone who is anxious for procedures to request sedation, as this enabled me to have the work done that I had been putting off for years. Thank you again.”
“I was quite nervous before my 4.5 hour gum surgery that I needed. I had not had conscious sedation before. Everything about the procedure is explained very well via email letter, with the option to phone directly if I had any questions or worries. The details of the procedure were explained again by Dr Andre von Backstrom before the procedure. The setting up of the sedation is painless and takes effect very quickly. The time seems to go very fast, and whilst I could hear and understand what was being done I felt virtually no pain during the 4.5 hours of surgery. The one point where I could feel slight pain, a raise of my hand prompted Dr von Backstrom to administer more medication via the intravenous system on my arm. I had full confidence in Dr von Backstrom and of course my specialist surgeon. Post procedure I can, if I wish, speak to Dr von Backstrom directly, however that has not been necessary. I thoroughly recommend Sedation Solutions LLP.”
“I was terrified having a necessary but invasive dental surgery, but Dr Malik from Sedation Solutions was very professional and personable at the same time. He explained the difference between sedation as opposed to general anaesthetic and why in this case it was preferable. At every stage he checked we were OK to proceed. Afterwards he checked I was OK to be able to go home. Both thorough and lovely. I would be more than happy to use them again and can strongly recommend them.”
“Used Sedation Solutions for my implant surgery and wisdom teeth removal. Dr Summers was very nice and explained the whole process clearly and answered my questions. Also gave me a lot of information for post-op care, which was helpful. After the surgery he ensured that I was fully okay to return home.”
“I have the worst fear of dental work — I cry and shake just when getting a checkup. Sedation Solutions took any stress and fear I had out of my extraction. I was treated with so much respect and we did things at my pace. Comfortably under for the procedure in maybe 20 seconds (and I’m a big guy with a pretty high medical tolerance). I didn’t feel a thing or even know anything had happened until I woke up, when everything was done!”
“Dr Malik was very kind and patient with answering my thoughts and fears. He explained everything clearly and made me feel relaxed before the procedure and throughout. I would definitely request him again if I had to undergo sedation again. I received a text the next day to monitor how I was feeling, which I thought was a nice touch.”
“It was a great privilege to have the care and support of Dr Jawad. He was kind and caring and I felt very calm and reassured when he spoke to me. The choice of music was very relaxing. I was also cared for by Dr Bhudia, who explained everything to me and was very caring.”
“Dr Andre is an exceptional professional with an outstanding level of empathy. This was not my first treatment, and from the initial consultation through to the completion of the procedure, I felt completely safe, supported, and well cared for. Dr Ande took the time to explain everything clearly, answered all my questions, and ensured I was comfortable throughout. I would highly recommend him to anyone looking for a knowledgeable, skilled, and compassionate doctor.”
“Dr Botha was extremely kind, patient, knowledgeable and gave me plenty of time to discuss my sedation. He put me at ease and allayed my nervousness. I, quite rightly, had 100% confidence with Dr Botha carrying out my sedation, which went exactly according to plan. In addition to all that, Dr Botha was very charming.”
“I would like to thank you all very much — my care was incredible. When I did wake up from the sedation I noticed I had a headache which very quickly turned into a migraine, and the team were there to make sure I was kept as comfortable as could be. Just the best team all round. Thank you for taking great care of me.”
“Absolutely fantastic — you were so caring whilst informative, making me feel completely calm. 5 star.”
“I was completely put at ease by Dr Du Plessis before and after the procedure. He has such a friendly and calming demeanour and I highly recommend him. He was extremely attentive and sensitive to any concerns I had. Explaining thoroughly what I was to expect was an excellent way of making me more comfortable with new sedation I had not experienced before.”
“The largest concern I had over the procedure was sedation. The anaesthesiologist put me at ease and made it feel like I had a friend watching out for me when I couldn’t. I am very grateful he was there. He was a very comforting part of the experience. Thank you.”
“The anaesthetist was amazing — so helpful and clear and also happy to answer my questions. Both friendly and professional, and really made me feel comfortable about it all. Thank you!”
“I just wanted to say thank you for putting me at ease and for being so professional and kind.”
“Dr Andre did a great job giving me all the info about the advantages but also the risks. I felt that he really wanted to make sure that I’m in good hands during the surgery. Excellent job! With regards.”
“Would like to say I was totally impressed with the procedure. Unbelievable that it felt like 5 minutes and not 8 hours! Your honest advice and reassurance beforehand were very much appreciated. Thank you.”
Prefer a longer read? A few patients have shared the fuller story → Or see what healthcare professionals say about working with us →